If you wish to return or exchange a product:
Unwanted products will be taken back within 14 working days of purchase so long as they are in pristine condition, the package is unopened and no seals have been broken. See also here for more options.
Products found to be faulty after 30 working days of purchase will only be be replaced, and only if they fall within the product warranty period.
Products declared as faulty will be checked by us and/or the manufacturer. If the product is NOT found to be faulty it will be returned and an administration fee will be raised.
Depending on the manufacturer and fault, RETURNS CAN TAKE UP TO A FEW WEEKS TO COMPLETE, and refunds/replacements can only be given at this point. However rest assured that LambdaTek will do everything possible to expedite the returns process.
Please login to your account and navigate to the relevant order to initiate your return request.