Returning a product

 

If you wish to return or exchange a product.

  • Unwanted products will be taken back within 7 working days of purchase so long as they are in pristine condition, the package is unopened and no seals have been broken. See also here for more options.

  • Products found to be faulty after 7 working days of purchase will only be be replaced, and only if they fall within the product warranty period.

  • Products declared as faulty will be checked by us and/or the manufacturer. If the product is NOT found to be faulty it will be returned and an administration fee will be raised.

  • Depending on the manufacturer and fault, RETURNS CAN TAKE UP TO A FEW WEEKS TO COMPLETE, and refunds/replacements can only be given at this point. However rest assured that LambdaTek will do everything possible to expedite the returns process.

See the Terms and Conditions | Privacy Policy | Weee Directive for more details.

Please login to your account and navigate to  the relevant order to initiate your return request.